Terms and Conditions
1. Introduction
These Terms and Conditions govern the use of the website and services provided by ANM Retail, the parent entity of Hook & Curve. By accessing, browsing, or making a purchase on this website, users agree to be bound by these Terms and Conditions. If any user does not agree to these terms, they must discontinue the use of this website and its services immediately. Hook & Curve operates as a unit of ANM Retail, and all transactions, services, and obligations are legally undertaken by ANM Retail.
2. Account Registration and User Information
Users must provide accurate, complete, and up-to-date information when registering an account or making a purchase. The Company reserves the right to suspend or terminate any account found to contain false, misleading, or incomplete information.
3. Product Information and Pricing
The Company endeavors to provide accurate product descriptions, images, and pricing on the website. However, due to variations in screen displays and manufacturing processes, actual product colors and textures may differ slightly from what is displayed. The Company reserves the right to modify product details and pricing without prior notice. In case of pricing errors, the Company may cancel orders and issue a refund.
4. Orders and Payment
All orders placed on the website are subject to acceptance by the Company. The Company reserves the right to refuse or cancel any order at its discretion, including but not limited to cases of suspected fraud, pricing errors, stock unavailability, or violations of these Terms and Conditions. Payments must be made in full at the time of purchase through the available payment methods. The Company does not store or process payment details, as transactions are handled through secure third-party payment gateways.
5. Shipping and Delivery
The Company provides free shipping within India, while international orders are subject to additional shipping fees calculated at checkout. Orders within India are typically processed and dispatched within seven business days, while international shipping timelines vary depending on location and customs procedures. Customers are responsible for any customs duties or import taxes applicable to international shipments. The Company is not liable for delivery delays caused by third-party shipping providers.
6. Returns, Refunds, and Exchanges
The Companyβs return and refund policy applies as per the guidelines available on the website. Products must be returned in their original condition within the specified return period, and refunds or exchanges will be processed according to the policy in effect at the time of purchase. The Company reserves the right to refuse returns that do not meet the eligibility criteria.
7. Intellectual Property Rights
All content on this website, including but not limited to product designs, images, logos, text, graphics, and trademarks, is the exclusive property of ANM Retail or its licensors. Unauthorized reproduction, distribution, or modification of any content is strictly prohibited without prior written consent from the Company.
8. User Conduct and Restrictions
Users agree to use the website and services only for lawful purposes. Any misuse, including but not limited to hacking, unauthorized access, fraudulent transactions, false reviews, or distribution of malicious software, will result in legal action. The Company reserves the right to terminate access to any user found violating these Terms and Conditions.
9. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of its website, products, or services. This includes, but is not limited to, loss of data, loss of profits, or business interruption caused by website unavailability, inaccurate product descriptions, shipping delays, or technical errors.
10. Indemnification
Users agree to indemnify and hold harmless ANM Retail, Hook & Curve, its affiliates, employees, directors, and agents from any claims, liabilities, damages, or expenses arising from their use of the website, violation of these Terms and Conditions, or infringement of any rights of a third party.
11. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction/State]. In case of any disputes, the parties shall first attempt to resolve them through mutual discussion before seeking legal recourse.
12. Amendments and Updates
The Company reserves the right to modify or update these Terms and Conditions at any time without prior notice. Users are responsible for reviewing the latest version of these terms before making any purchase or using the website. Continued use of the website after amendments constitutes acceptance of the updated Terms and Conditions.
By accessing and using the Hook & Curve website, users acknowledge that they have read, understood, and agreed to abide by these Terms and Conditions.