Effective Date: November 16, 2024

At Hook & Curve, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website, www.hookandcurve.com. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

1.1 Personal Information

     

      • Your name, address, email address, and phone number.

      • Payment information (credit card details or other payment methods) collected securely through our payment gateway.

    1.2 Non-Personal Information

       

        • Your browser type, device information, IP address, and browsing activity on our website.

        • Cookies and similar technologies to enhance user experience and gather analytics.

      2. How We Use Your Information

      We use the collected information for the following purposes:

         

          • Order Fulfillment: To process and deliver your orders, including sending confirmation emails and tracking updates.

          • Customer Support: To address your queries, requests, or concerns.

          • Personalization: To enhance your shopping experience by offering relevant products and recommendations.

          • Marketing: To send promotional emails, special offers, and updates about our products. You can opt out of these communications at any time.

          • Compliance: To comply with legal and regulatory requirements.

        3. Sharing Your Information

        We value your trust and do not sell or rent your personal information to third parties. However, we may share your information with:

           

            • Service Providers: Third-party vendors who help us with order fulfillment, payment processing, and delivery services.

            • Legal Authorities: When required by law or to protect our rights and interests.

          4. Data Security

          We take appropriate measures to safeguard your personal information:

             

              • Secure servers and encrypted transactions protect your payment details.

              • Restricted access ensures that only authorized personnel can handle your data.

            While we implement robust security measures, no system can be entirely foolproof. We encourage you to take precautions to protect your information when using our website.

            5. Cookies Policy

            Our website uses cookies to improve functionality and analyze website traffic. By using our website, you consent to our use of cookies. You can manage or disable cookies through your browser settings.

            6. Your Rights

            You have the following rights regarding your personal information:

               

                • Access and Update: Request access to or correction of your personal data.

                • Opt-Out: Unsubscribe from marketing emails or restrict certain data processing.

                • Deletion: Request deletion of your personal data, subject to legal and operational obligations.

              To exercise any of these rights, please contact us at +91 9914215045.

              7. Third-Party Links

              Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before sharing any information.

              8. Changes to This Policy

              We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Please review it periodically to stay informed.

              9. Contact Us

              If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

                 

                  • Phone: +91 9914215045